What types of products do you offer?

We offer a wide range of semi-precious stone products, including bracelets, rings, pendants, angels, crystal trees, tumble stones, and more.

Are your stones natural and authentic?

Yes, all our stones are 100% natural and sourced from trusted suppliers. We ensure high quality and authenticity in every piece.

How do I choose the right crystal for me?

Each crystal has unique properties. If you're looking for specific benefits—such as protection, love, healing, or abundance—you can check our product descriptions or contact us for personalized recommendations.
Ordering & Payment

How can I place an order?

You can place an order directly through our website or social media pages. For custom orders, feel free to message us.

What payment methods do you accept?

We accept payments via credit/debit cards, PayPal, and other secure online payment methods.

Do you offer bulk or wholesale purchases?

Yes! We provide special discounts on bulk and wholesale purchases. Contact us for details.
Shipping & Delivery

Where do you ship?

We operate from the United States and currently ship only to customers within the U.S.

How long does shipping take?

Orders typically take 3-7 business days for delivery, depending on your location. Custom orders may take slightly longer.

How can I track my order?

Once your order is dispatched, we will provide a tracking number via email or WhatsApp.
Shipping Information

What is your return policy?

Returns are accepted within 30 days from the date of purchase. Returns and refunds policy

For damaged returns, please refer returns and refunds policy 

Can I exchange my product?

Exchanges are not accepted. Cancellation & exchange policy

How should I cleanse and recharge my crystals?

You can cleanse your crystals by rinsing them in running water, placing them under moonlight, or using sage/smoke cleansing. Some crystals should not be exposed to water, so always check care instructions.

Cleansing and Charging

How do I store my crystals?

Store them in a soft pouch or box to avoid scratches. Keep them away from direct sunlight if they are sensitive to fading.
Customization & Special Requests

Can I request a specific crystal combination for a bracelet or pendant?

Absolutely! Let us know your preferences, and we will craft a unique piece for you.
Other Queries

Do you make customized jewelry?

Yes, we offer customized bracelets, pendants, and rings based on your birthstone or specific energy requirements.

Do crystals really have healing properties?

Crystals are believed to carry energy that may help with emotional and spiritual well-being. While many people experience positive effects, they should not be considered a replacement for medical treatment.

Do you have a physical store?

No, we are an online-based store. However, we frequently update our website and social media pages with new collections and offers.

Do you offer gift packaging?

Yes! We offer gift-ready packaging for special occasions. Let us know if you need a personalized note or special wrapping.

How can I stay updated on new arrivals and offers?

Follow us on social media.

How can I contact you for more information?

You can reach us via WhatsApp, email, or direct message on our social media pages. We’re happy to assist you!